Privacy over your personal information
We understand that when you shop online, the security of your personal information is of the upmost importance.
When you shop and place an order online at www.profoil.com, we do collect some of your personal information, subject to whether you complete an order for yourself or on behalf of your employer. The purpose of collecting this data is to enable us to manage our business effectively, to fulfill orders and to be able to contact you with information that we think is interesting or relevant to you. We collect your name, job title, email address, billing and delivery address and your contact telephone numbers.
The information we collect is held securely on our servers or the systems of carefully selected third-party companies who we work with to manage our business effectively. When it comes to the security of this information, all such organisations are strictly obligated to also keep your personal information private and secure and no such third-party shall disclose any of the details to any other third-party.
It is our strict policy to keep your personal information confidential and we will not provide your personal details to any outside company for mailing or marketing purposes. Profoil complies with the Data Protection Act 1998 and the General Data Protection Regulation 2018.
We may embark on using additional third-party services to help improve your online experience. Any such services will not affect the security of your personal information.
For the protection of your personal information whilst using www.profoil.com, we use high-level SSL encryption technology. This is the current and highest standard of ensuring your information is transferred securely to the intended destination.
Wherever you shop online, we recommend you look for the signs that the connection you’re using is a secure SSL enabled connection. As you will find on the www.profoil.com website, a secure connection will display as an ‘https’ address in your browser, when you’re required to transmit your personal information. A small secure padlock may also appear in your browser dependent on which browser technology you are using. We recommend that if you do not see these signs on the www.profoil.com website when using our checkout, stop your transaction immediately and contact us for further guidance.
As part of our secure payment process, we use reputable third-party services such as SagePay and PayPal to authorise and process your transactions. All such organisations are strictly obligated to also keep your personal information private. It is important to note that Profoil does not store any of your payment details after your online transaction is complete.
As an extra measure of security, our online checkout does utilise the Verified by Visa, Mastercard® SecureCode™ and American Express SafeKey SM technologies. However, you must register with your card issuer to opt-in to this service, for it to be actioned upon www.profoil.com. Please see your card issuer for more information.
Internet “Cookies” are very small, unobtrusive text files which are stored on your computer/or device when you browse the internet. When you shop at www.profoil.com you will have Cookies installed on your computer directly related to our website. These files are very small in size and will not cause any performance issues for your computer.
1. To store information regarding the products you have added to your shopping basket only. You must have Cookies enabled on your computer in order to build a shopping basket and place an order online. This is a standard procedure for all online websites and is nothing to be alarmed of. If you choose not to enable Cookies for the www.profoil.com website, you can continue to browse the website only, but you will not be able to complete an online order. This file does not capture any of your personal information.
2. To track the behaviour and actions of visitors using our website. This is done purely to generate a resource to analyse and help improve our online customer experiences. This could result in showing you targeted products based on your previous activity. This tracking does not capture any of your personal information and will use legitimate third-party technologies.
3. We may embark on third-party network initiatives to recommend our products to you whilst you browse other websites online. This information only uses your previous online behaviour and does not use or share any personal information. Note that we are not responsible for any content displayed on other websites. For any such service, you will always have the option to opt-out.
Below is the list of cookies specifically used by this Site and their description and functionality, including their duration.
|Type of Cookie||Name||Source||Purpose||Duration|
|Third Party – Functional||__gat||Google analytics||Used to throttle request rate.||10 mins from set / update|
|First Party – Functional||PHPSESSID||Profoil.com||Used to identify your unique session on the website.||Session|
|First Party – Functional||SESS||Profoil.com||Used to identify your unique session on the website.||Session|
|First Party – Functional||wp-settings||Profoil.com||Used by the website to customize your view of the main site interface.||1 year from set / update|
|First Party – Functional||wp-settings-time||Profoil.com||Used by the website to customize your view of the main site interface.||1 year from set / update|
|First Party – Functional||wordpress_*||Profoil.com||Used by the website for a logged in user. Required to communicate with the database.||Session|
|First Party – Functional||wooCommerce_cart_hash||Profoil.com||This is used to maintain your current shopping cart.||Session|
|First Party – Functional||woocommerce_items_in_cart||Profoil.com||How many items are there in your cart.||Session|
|First Party – Functional||wp_woocommerce_session_*||Profoil.com||Tracking your current shop with us.||Session|